Job Description
We are seeking a motivated and detail-oriented E-Commerce Assistant to join our team. The ideal candidate will support various aspects of our online store, ensuring an optimal shopping experience for our customers.
Working closely with our Group E-Commerce Marketing Executive (based primarily in Southend) and Head of e-Commerce (HUNTER®, FILA®, Juicy Couture® & PONY®).
This e-commerce role is an exciting opportunity to work with a company that represents well-known global fashion brands.
The role focuses on building and growing the brands online presence, ensuring a smooth and enjoyable shopping experience for customers.
You will help bring the unique style and quality of these brands to a wider audience through creative strategies and smart use of technology.
It's a chance to be part of a team that combines fashion and innovation to make a global impact.
Main Responsibilities Will Include:
- Colour Swatches: Manage and update product colour swatches to enhance product presentation.
- Complete the Look: Assist in curating and managing the "Complete the Look" sections to promote related products.
- Optimise Categories: Organise and optimise product categories to improve user navigation and searchability.
- Merchandising: Implement effective merchandising strategies to boost product visibility and sales.
- Daily Site Audits: Conduct daily audits of the website to ensure all content and functionalities are up to-date and working correctly.
- Support with CRM: Provide support with Customer Relationship Management (CRM) tasks and initiatives.
- Support with Product Descriptions: Write and update product descriptions to ensure they are accurate, engaging, and SEO-friendly.
- SEO Work: Perform search engine optimization (SEO) tasks to improve the website's visibility and ranking.
- Imagery Support/DAM Portal Support/Resizing Assets: Manage digital assets, support the Digital Asset Management (DAM) portal, and resize images as needed.
- Photoshop/Adobe Creative Suite Skills: Utilise Photoshop and other Adobe Creative Suite tools for various design and content tasks.
- Support with pricing Amendments: Update product pricing as required.
- Replenishments/Stock Ordering for Shoots: Handle stock ordering and replenishment to ensure availability for product shoots and inventory needs.
- Support with updating Shopify Website: Regularly update the Shopify website with new assets, text, and product information.
Person Specifications:
- Proficiency in Photoshop and Adobe Creative Suite is beneficial.
- Experience with Shopify and other e-commerce platforms.
- Strong attention to detail and organisational skills.
- Ability to manage multiple tasks and prioritise effectively.
- Good written and verbal communication skills.
- SEO knowledge and experience is a plus.
- Good IT literacy, Excel, Word, Outlook.
- Ability to thrive in a fast-paced and dynamic environment.
