Job Description
Are you ready to dive into an exciting role within a dynamic fashion brand? We're on the lookout for an energetic, passionate, and experienced Wholesale Administrator to support their Account Coordinators and help deliver exceptional service to their key customers.
If you're ready to thrive in a busy environment and work across multiple brands, this is the perfect opportunity for you! Based in their vibrant London head office, this full-time, permanent role offers a chance to make a real impact.
Main responsibilities will include:
Customer Buy Sheets: Set up and manage buy sheets with key information to help customers place their orders
Data Management: Send necessary data to customers and input all order details into our buy plan, including quantities, size breakdowns, and purchase order numbers
Order Management: Oversee and track sales orders, making changes as needed to ensure timely delivery to the warehouse
Weekly Reporting: Refresh stock availability reports and share sold-out styles with the sample coordinator, ensuring smooth weekly trading
Critical Path & Sample Coordination: Manage weekly critical path reports, send them to customers, and track samples for meetings to ensure returns
New Customer Set-Up: Assist with onboarding new customers, ensuring all relevant manuals and information are shared with the team
Customer Support: Be the go-to contact for customers, answering any questions they may have about their orders
Person specification:
Experience: Proven experience as an Wholesale admin (or in a similar role) within retail or fashion
Passion & Drive: A true passion for fashion and a hunger to win in a competitive market
Fast-Paced Environment: Able to thrive under pressure and meet deadlines without compromising quality
Problem Solver: Creative and resourceful in overcoming challenges and finding innovative solutions
Tech-Savvy: Proficient in Microsoft Excel and able to quickly adapt to new systems
A Learner: Eager to expand your knowledge and develop your skills further
