Job Description
I am currently seeking Sales Associates to work as an ambassador for an incredibly beautiful and luxury lingerie brand. You would be a part of an internationally loved brand who are respected and recognised for their design, quality and strong brand ethos. The brand has a very loyal following of VIP clients so a passion for delivering exceptional service levels is essential.
Main responsibilities will include:
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge
- Drive and achieve individual and team objectives and be accountable for sales results
- Meet and greet all customers, helping them to understand the brand values and stunning products
- Guide your customer through our customer experience, establish your customer's needs and assisting with the fitting of lingerie in the fitting room
- Suggest styles and encourage sales to the customer, offer alternative items and add-on products to your customer
- Developing and maintain your own product knowledge of all products
- Engage with clients to develop long term relationships leveraging in-store clienteling tools such as the instore portal and client books in order to foster Brand loyalty
- Contact regular clients and VIP's with information on new ranges and products as directed
- Maintain the shop floors high standards of visual presentation
- Carry out operational tasks in store such as deliveries, transfers, restocks and replenishment as required
- Assist to prevent stock loss by being aware of your store and approaching all customers
- Help to organise and carry out store stock takes when required to by your manager
- Be a Brand Ambassador through positive promotion of product and company image at all times
- Perform as a team player, participate in all activities to contribute to the store objectives
Person specification:
- Maintain exceptional levels of personal grooming with adherence to company grooming policy at all times
- Experience working in a premium/ luxury brand
- Passionate about luxury retail and service
- Confidence to advise customers on products and brand
- Articulate, bubbly and outgoing personality
